Whether you’re a customer, store owner, or a member of Shopify’s partner program, logging into Shopify can sometimes be a bit tricky, especially for people who are not well-versed with Shopify. Customers, merchants, and partners log into Shopify through different login portals, and that’s the root of Shopify login problems.

Many Shopify users are often found complaining about how the platform never seems to remember their credentials even though they selected the ‘Remember Me’ option. Continue reading this article if you want to solve these Shopify login problems once and for all. You’ll get to read a comprehensive guide on Shopify login plus learn about the difference between Shopify partner login and admin login. 

Types of Shopify Login:

1. Shopify Admin Login

If you own a Shopify store, you should be logging in through the admin panel also known as Shopify seller login. Logging into Shopify this way allows you to manage your store, products, customers and fulfill the orders you receive.

Since the partner and customer logins are not as commonly used, the Shopify seller login is more commonly known as ‘Shopify Login’ only. But you are recommended to refer to it as ‘Admin Login’ to make sure you’re directed on a login page like the one shown below.

Shopify Admin Login
Source: Shopify

2. Shopify Partner Login

Shopify Partner Login is for members of the Shopify Partner Program. Here, it’s important to note that a partner is not the same thing as a seller. The Partner Program is for developers, marketers, designers, agencies, or affiliates who bring sellers and customers to the platform and help solve problems for them.

With a partner account, you can’t engage in selling or buying products on the eCommerce platform. Logging in with Shopify partners allows you to work with trial stores, access documentation, training programs, and manage clients’ stores. Partners can also refer their clients to Shopify, build apps, and website themes, and earn money from their services. 

Shopify Partner Login
Source: Shopify

3. Shopify Customer Login

Although users seldom use this login option, it’s still one of the types of Shopify logins and should be discussed for the sake of clarity. Customer login is not exclusively for a Shopify account, but for a customer’s account with a Shopify store. 

In other words, customer login only allows you to access your account with an online store, your past invoices, avail offers, and place orders. Some online stores don’t need you to create a customer account at all and you could purchase products without logging in. 

Let’s look at an example for a better understanding. Partake is a well-known store powered by Shopify. You can log into the store as a customer through its customer login panel. This would allow you to buy from Partake and save your shopping details with the store. 

Shopify Customer Login

Shopify Admin Login Vs. Shopify Partner Login

There’s only a subtle difference in the process of logging into Shopify as a seller or as a partner. And this is exactly where most sellers and partners get confused and end up trying to enter their credentials again and again until Shopify locks them out, only to realize that they were trying to access their account through the wrong portal.

Before we move on to clarify how to log in to the different types of Shopify accounts, let’s briefly discuss the functional differences between Shopify seller login and partner login.

Shopify Admin LoginShopify Partner Login
For store owners.For members of the Shopify partner program.
You need to choose a pricing plan to become an admin and manage a store.The Shopify Partner Program is free to join.
Used to manage products, customers, orders, and other aspects of your store.Used to build apps, themes, work with clients, and collect revenue.
Shopify remembers your email. You don’t have to enter it every time you log in.You have to enter your email every time you log in.
You can log in through mobile devices.Does not work on mobile devices. 

How to Log In Shopify as a Store Owner?

Logging in as a Shopify merchant is pretty straightforward if you know which login page to go to. Here’s a step-by-step guide to help you log into your store as an admin.

Log In Shopify
  1. Open your browser and go to the Shopify admin login page
  2. Enter your email and then your password. 
  3. Shopify will take you to your stores.

In case you don’t remember your login credentials, click on ‘Forgot Password’ to reset it.

If you’re logging into Shopify for the first time or want to create a merchant account, you’ll have to click on the ‘Get started’ link.

How to Log In as a Shopify Partner?

Logging in to your Partner account is very similar to logging in as an admin, and to make matters worse, the login screen is also pretty similar. However, you can easily tell the partner login screen if you take a look below the ‘Log in’ title. You will read ‘Continue to Partners’ if you’re on the right page.

  1. Go to Shopify Partners Program on your desktop.
  2. Select ‘Log in’.
  3. Enter your credentials.

If you’re trying to log into a partner account for the first time, you’ll have to click on the ‘Get started’ link and create a partner profile.

Logging into Shopify Using Multiple Devices

As far as logging into the Shopify partners program is concerned, the only way to do so is with a computer via the official website. Partners cannot log into their accounts with the Shopify app on mobile devices for now. 

This brings us to Shopify admin login via different devices. You can either use the desktop login option as we’ve discussed above, or use the official Shopify app for Android or iOS.

Shopify Admin Login Via Android/iOS App

  1. Download the Shopify App via Play Store or App Store on your smartphone.
  2. Once installed, open the Shopify app.
  3. Select ‘Log in’ and enter your credentials. If you want to create a new Shopify ID, tap ‘Sign up.’

The Shopify app also allows you to manage multiple stores. For this, you need to:

  1. Select ‘Store’ once you have logged in to the Shopify app.
  2. Select your account name at the top of the page.
  3. Select ‘Log in to existing store’
  4. Enter your email address and password and start logging in to different stores.

Logging into Shopify with Facebook

Using your Google account or social media accounts like Facebook and Twitter handles to log into other online platforms has become almost ubiquitous. With this option, you might not even need to enter any of your details to create a new account. A single click on ‘Login with Facebook’ or ‘Login with Google’ allows you to access your profiles easily.

Like many other online platforms, Shopify also lets you connect your Facebook account with your merchant account so that you can simplify and speed up the login process. Note that you only connect your seller account with Facebook for now, and not a Shopify Partner account.  

Not only that, but as a store owner, you can also simplify customer login and provide a better customer experience on your store by allowing visitors to log in via their social media accounts. By adding the One Click Social Login app to your store, your customers can log in and even sign up to your store using any social media accounts.


If you’ve read the contents above thoroughly, you’d have a pretty solid understanding of the three different Shopify login types and how the admin login option differs from partner login. The most important thing to remember is to take care that you’re on the right login page. 

If you want to log in as a seller, use the simple Shopify admin login or Shopify login. For the Shopify Partner Program, log in via the partner login page